Effective Date: 08/27/2025
These SMS Terms describe how we use text messaging to communicate with you (“Subscriber” or “Customer”) and outline the conditions under which you agree to receive text messages related to your account or services.
1. Program Overview
By choosing to receive SMS messages from us, you agree that we may send both automated and manual text messages related to:
Payment notifications
Account or loan status updates
Verification or security alerts
Appointment reminders
Promotional or marketing content (only if you separately opt in)
Message frequency will vary based on your account activity and preferences.
2. Opt-In & Consent
When you provide your mobile number and confirm your choice (e.g., selecting an opt-in box, signing electronically, or texting a keyword), you authorize us to send SMS notifications to your mobile device.
Required Disclosure:
“By opting in to text messages, you consent to receive SMS notifications regarding your account. Message and data rates may apply. Message frequency may vary. Reply STOP at any time to cancel or HELP for assistance. For questions, contact customer support.”
Providing consent for SMS is not a condition for receiving our products or services.
3. Opt-Out & Support
You can stop receiving text messages at any time by replying STOP to any message. When we process your request, you will receive a final confirmation message, and all recurring SMS communications will end.
For help or information, reply HELP, or reach out to our customer support through your preferred contact channel.
4. Third-Party Disclosure
Your SMS consent and opt-in details are never shared with external third parties unless:
Required Disclosure:
“Subscriber text messaging originator opt-in data and consent details will not be shared with any third parties except when explicitly authorized by the subscriber.”
5. Messaging Platform Terms
Our SMS program may run through a third-party messaging provider. Use of the service may be subject to additional platform-specific terms relating to privacy and data handling.
6. Carrier Limitations
SMS delivery may be affected by your mobile carrier’s network availability. We cannot guarantee message delivery or timing, and delays or failures may occur due to carrier or network issues outside our control.
7. Privacy & Data Protection
We are committed to safeguarding your information. Please review our Privacy Policy for full details on how we collect, store, and use personal data such as your phone number.
“Subscriber text messaging originator opt-in data and consent details will not be shared with any third parties except when explicitly authorized by the subscriber.”
8. Changes to These Terms
We may revise these SMS Terms from time to time. Updates will take effect immediately upon posting or upon notifying you.
